Shipping Policy

 

All of the watches on our site include free, fully insured next-day shipping within the UK. We ship our watches with Royal Mail Special Delivery which is Guaranteed next-day by 1pm. 

 

If you complete your order before 1pm (UK time) your watch will be dispatched the same day. If your order isn't completed until after 1pm it may not be dispatched until the next working day. 

 

We send proof of postage and the tracking number as soon as it has been shipped. We usually email this to you unless you have stated otherwise i.e. WhatsApp, Text message, Instagram direct message etc.

 

Watches are carefully wrapped in a protective film and covered in bubble wrap every step of the way, from the inner box to the outer before its wrapped again inside a packing box. We are very thorough when packaging our watches to make sure there is absolutely no chance of anything being damaged in transit. We film this packing process so please ask if you'd like this video sent to you after purchasing.

 

For countries outside of the UK watches are sent tracked and insured via Royal Mail which are then passed on to the local post organisation in the destination country. Please contact us if you are outside of the UK for a postage quote. 

 

We aim to provide the highest level of customer service throughout your shopping experience before, during and after. If you ever have a question or a concern regarding an order please just contact us.